hello taramp
the obvious thing for a dissatisfied
consumer to do is approach the supplier of the goods or services to seek a remedy in most in stances this will be successful
if however it is not the con sumer should con sider taking the matter further within that organization for examole by contacting the head office or custm omr servises department .
where aninformal approach proves un sucssesfully the consumer will need to take further action in volving the inter vention of a thired partey
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